Alaska runs child support through one statewide agency instead of separate county programs. The Child Support Services Division, known as CSSD, sits within the Alaska Department of Revenue. It opens cases, locates parents, establishes paternity, sets and changes orders, collects payments, and enforces them. The six listings on this page, spread across Juneau, Anchorage, Bethel, Fairbanks and Wasilla, are the places where Alaskans reach that system in person, by phone or by mail.

How Child Support Is Organized Across Alaska

The legal foundation is Alaska Statutes Title 25, which covers marital and domestic relations and includes the law creating the state's child support enforcement agency. Amounts are calculated under Alaska Civil Rule 90.3, a court rule that applies whether support is set by a judge or by the agency. Because one division runs the program, the rules you meet in Ketchikan are the same ones used in Kotzebue.

Alaska relies heavily on an administrative process. When a parent applies for services, CSSD can issue an administrative order without first filing a lawsuit. A parent who disagrees can ask for an administrative review and then a hearing. The Superior Court remains available, and a divorce or custody case can include a support order too. Your caseworker can tell you which route fits your situation.

A word of caution about names. Some listings in our database carry titles such as Child Support Protective Services Office or Child & Family Social Services Office. In Alaska, collecting child support and protecting children from abuse or neglect are separate programs. Before you travel anywhere, call the listed number and confirm the office can help with a child support case, not only child welfare matters.

Anchorage, Fairbanks, Wasilla and Juneau Compared With Rural Alaska

Where you live changes how you use the system. Most of Alaska's population is on or near the road system, and the in-person listings cluster there.

The Anchorage office is at 323 East 4th Avenue and can be reached at 907-269-3908. It serves the state's largest population center in Anchorage Municipality County. Anchorage also has Joint Base Elmendorf-Richardson, so cases involving service members and out-of-state parents come up often here.

North of the Alaska Range, the Fairbanks office is at 751 Old Richardson Highway, phone 907-451-2055. It covers the Interior in Fairbanks North Star County, home to Fort Wainwright and Eielson Air Force Base. Many Interior parents also work seasonal construction or travel for work, which affects how income is documented.

The Wasilla office is at 695 East Parks Highway, phone 907-357-3550. It serves the fast-growing Matanuska-Susitna Borough County, where many parents commute to Anchorage jobs. If you live in the Mat-Su Valley, using Wasilla can save a drive down the Glenn Highway.

Juneau has two listings. The Juneau Child Support Protective Services Office is at 3025 Clinton Drive, phone 907-465-3296. The Juneau Child & Family Social Services Office uses a post office box, PO Box 110630, and its phone is 907-465-3209. A PO box is a mailing address, so do not plan a visit there. Both fall within Juneau City and Borough County. Juneau is the state capital but has no road link to the rest of Alaska, so Southeast families often depend on phone and mail as much as on walk-in service.

Bethel is the main hub for the Yukon-Kuskokwim Delta. The Bethel Child Support Office is at 313 Willow Street, phone 907-543-7238, in Bethel Census Area County. Most villages in the region are reachable only by small plane, boat or, in winter, snow machine. For a parent in one of those villages, a phone call, a mailed form or a scanned document is usually more realistic than a trip to town.

What to Gather Before You Contact an Alaska Child Support Office

Arriving prepared shortens the process. Whether you call, mail documents or visit, these items help a caseworker open or review your case:

If you do not know where the other parent lives or works, apply anyway. Locating parents is part of the agency's job, and it can search state and federal sources. Never hand over cash to settle a support debt without a receipt, and do not assume a private agreement replaces an official order. Only payments recorded through the agency are credited to the case.

Office hours and walk-in policies can change, and weather or travel can complicate a trip. Alaska uses its own time zone for most of the state, so check the time difference if you call from the Lower 48. A short call first usually saves a wasted visit.

Alaska Rules on Income, Seasonal Work and the Permanent Fund Dividend

Rule 90.3 starts with each parent's adjusted annual income and applies a percentage. The basic figure is 20 percent for one child, 27 percent for two and 33 percent for three, with an additional 3 percent for each child beyond that. Other factors, such as shared custody, can change the result, so the final number depends on your facts.

Income in Alaska is rarely a simple paycheck. Commercial fishing, North Slope rotations, tourism work and construction all produce uneven earnings. Because the rule looks at annual income, keep complete records for the full year, not just your best month. Self-employed parents should save receipts and tax filings.

The Permanent Fund Dividend is a distinctive Alaska issue. It counts as income when support is calculated, and the agency can intercept it to collect past-due support. Parents who owe arrears often see their dividend redirected, while custodial parents may see it show up as a payment on the case.

Orders are not permanent. Either parent can ask for a review when circumstances change, such as a job loss, a new child or a significant income change. In Alaska, a change of roughly 15 percent in the calculated amount is generally treated as enough to justify a modification. Until a new order is in place, the old amount stays due, so file the request early.

Collection tools include wage withholding, tax refund intercepts, liens and possible license suspensions. If your account looks wrong, ask for a payment history and bring your own records to the discussion.

The child support program in Alaska is administered by the state's child support enforcement agency, which operates through a network of county-level offices that handle case intake, order establishment, payment processing, and enforcement across the state under the authority of Title IV-D of the Social Security Act.

Child Support Offices locations are available in 5 cities across Alaska. They are spread across 5 counties.

Cities with the highest concentration include Juneau, Fairbanks, Bethel, which serve as regional hubs for child support case processing and interstate enforcement coordination for cases involving parents in multiple states.

Non-custodial parents in Alaska who are current on their support obligation and experiencing a significant change in income — such as job loss or medical disability — may be eligible to request a formal modification review through the state child support agency without having to hire an attorney.

Child Support Offices by Counties

A
B
F
J
M

Custodial parents in Alaska who receive public assistance are automatically enrolled in child support services as a condition of TANF or Medicaid eligibility. Parents not receiving public assistance can still apply for child support services voluntarily and typically receive the same level of enforcement assistance at little or no cost.

Browse Child Support Offices by county across Alaska to find the nearest location.

Using Alaska's Child Support Offices Year-Round

Alaska's geography shapes every step of a child support case. Winter storms close roads and ground small planes, and a trip to Anchorage from a Bush community can mean a flight, a hotel and several days away from work. For that reason, treat the office locations as one option among several. Phone calls, mailed forms and online account tools through the state's myAlaska system can handle many routine tasks, including checking payment records and updating an address.

Keep your contact details current with the agency. Notices about reviews, hearings and orders are sent by mail, and missing a deadline because a letter went to an old post office box can lead to a default decision. Rural parents who share a village mailbox should confirm that the agency has the correct box number.

Cases often cross borders. Many Alaskans have a child or an ex-partner in Washington, Texas or another state, and military families move frequently. The agency works with other states' programs under the uniform interstate rules, so you can usually open a case here even if the other parent lives elsewhere. Some tribal organizations also run their own child support programs, so ask about that if you are an enrolled tribal member.

Keep a simple folder with your order, a payment log and every letter you receive. When you speak with a caseworker, write down the date, the name and what was promised. Clear records resolve most disputes faster than repeated phone calls.

The Child Support Services Division, called CSSD, is part of the Alaska Department of Revenue. It runs the statewide program that establishes paternity, sets orders, collects payments and enforces unpaid support. Alaska does not split these duties among counties. The offices listed here in Juneau, Anchorage, Bethel, Fairbanks and Wasilla are local points of contact. Because titles vary, call first to confirm the office handles child support rather than child protection.

Alaska uses Civil Rule 90.3. It applies a percentage to the paying parent's adjusted annual income: 20 percent for one child, 27 percent for two, 33 percent for three, and 3 percent more for each additional child. Shared custody, other support obligations and certain deductions can change the figure. The Permanent Fund Dividend counts as income in the calculation. Ask your caseworker for the worksheet so you can check the numbers.

Not always. Alaska uses an administrative process, so once you apply, CSSD can establish an order without a lawsuit. If you disagree with it, you can request an administrative review and then a hearing, and court review may follow. You can also ask for support in a divorce or custody case in Superior Court. A lawyer or a legal aid organization can advise you if the case is complicated or contested.

Yes. Past-due child support is one of the debts that can be collected from a Permanent Fund Dividend, and the agency uses this tool regularly. If you owe arrears, expect part or all of your dividend to be redirected to the case. If you believe the balance is wrong, contact your caseworker well before the payout and bring your own payment records so the account can be reviewed.

Start with a phone call. The Bethel Child Support Office at 313 Willow Street can be reached at 907-543-7238, and staff can explain how to submit forms by mail or electronically instead of traveling. Most Yukon-Kuskokwim Delta villages are not on the road system, so you should not need to fly in for routine matters. Keep a reliable mailing address on file so hearing notices reach you in time.

Yes, but you must ask. Either parent can request a review after a significant change, such as job loss, reduced hours or a new child. Alaska generally treats a change of about 15 percent in the calculated amount as enough to justify modification. The old amount keeps building until a new order takes effect, so apply right away and include pay stubs, layoff notices or tax records. Seasonal workers should document the whole year.