How Fire Protection Is Organised in Massachusetts
Massachusetts has no statewide fire department. Fire protection is a local job, and each of the Commonwealth's 351 cities and towns decides how to deliver it. Some run full-time career departments. Others rely on call firefighters or a mix of both. On Cape Cod, several communities are covered by independent fire districts with their own boards, budgets and tax bills.
The state sets the rules and supplies support. The Department of Fire Services (DFS), headed by the State Fire Marshal, sits within the Executive Office of Public Safety and Security. DFS interprets the state fire code, works with the State Police on serious and suspicious fires, collects fire incident data, and trains recruits at the Massachusetts Firefighting Academy in Stow. Your local chief still issues most permits and carries out most inspections.
The legal framework lives in the Massachusetts General Laws. Chapter 48 covers how fire departments are organised, and Chapter 148 covers fire prevention. The technical standards are in the Massachusetts Comprehensive Fire Safety Code, known as 527 CMR. Because the code is statewide, the rules you meet in Pittsfield match those in Plymouth. The forms, fees and office hours, however, vary from town to town.
Counties do not run fire departments here. Several county governments have been abolished, and even where one remains, firefighting stays with the municipality. We still sort stations by county because it is a handy way to browse. Middlesex County holds the most listings, followed by Worcester County and Barnstable County.
Boston, Mill Cities and Cape Cod: Regional Differences Across Massachusetts
Where you live changes what your fire department looks like. A Boston triple-decker, a Lowell mill conversion and a Cape Cod summer cottage each present different risks, and the departments are built around them.
Boston and the Inner Metro Ring
The Boston Fire Department traces its roots to 1678 and is organised into divisions and districts. Our database lists, for example, Division 1 District 1 - Engine 5 at 360 Saratoga Street, reachable at 617-343-3550. Around the city, career departments with several stations each protect dense neighborhoods. Cambridge has its Cambridgeport station at 176 River Street (617-349-4900). Quincy's Engine 4 in Wollaston is at 111 Beale Street (617-376-1044). Revere's Engine 3 is at 929 Winthrop Avenue (781-286-8366), and the Newton Fire Department is at 1164 Centre Street (617-552-7272).
Stations here sit close together, so neighboring departments back each other up under mutual aid agreements. For bigger incidents, the state-coordinated Fire Mobilization Plan can bring in crews from across a region. Browse Suffolk County for Boston, Revere, Chelsea and Winthrop, then compare neighboring Norfolk County towns such as Quincy.
Gateway Cities and Mill-City Departments
Older industrial cities have tightly packed wood-frame housing and many stations. Worcester, the state's second-largest city, lists the Brown Square Fire Station at 676 Franklin Street (508-752-4939). Lowell's Engine 4 is at 198 High Street (978-459-5553). In Essex County, Lynn's Broadway Station is at 424 Broadway (781-593-1234), Haverhill's 16th Avenue Station is at 13 16th Avenue (978-373-8460), and Lawrence has an Engine 8 substation at 329 Ames Street (978-794-1234).
South and west of Boston the pattern repeats. Brockton in Plymouth County lists a Fire Alarm/Prevention office at 42 Pleasant Street (508-583-2323). Fall River (400 Eastern Avenue), New Bedford (3675 Acushnet Avenue) and Taunton (518 Weir Street) in Bristol County run neighborhood stations, as do Springfield (2729 Main Street) and Chicopee (654 Burnett Road) in Hampden County. Cities this size often have a separate fire prevention bureau, so permit questions may go to a different number than the station down the street.
Cape Cod and Its Fire Districts
Cape Cod's population swells in summer, and its departments plan around that. The database lists the Bourne Fire Department at 130 Main Street (508-759-4412), Sandwich at 115 Route 6A (508-888-0525), Falmouth Fire and Rescue Station 3 at 204 Old Main Road (508-457-2518), Yarmouth Station 3 at 520 Buck Island Road (508-398-2212), and Mashpee Fire & Rescue at 20 Frank E. Hicks Drive (508-539-1454).
Barnstable is a special case. The town is divided into villages served by separate fire districts, not by one town department. The Centerville-Osterville-Marstons Mills Fire District headquarters is at 1875 Falmouth Road (508-790-2375). Which district covers your house depends on your village, so check your tax bill or the district map before you call about a permit.
Western Massachusetts and Small Hill Towns
In Berkshire, Franklin and Hampshire counties, many towns have one or two stations staffed largely by call firefighters. Crews respond from home or work when paged, so the station door may be locked and the phone unanswered. Hydrants can be scarce, and tanker crews shuttle water to the scene. If you live in Berkshire County or a nearby hill town, find the department's non-emergency number or the chief's office hours before you need a permit.
Services Massachusetts Fire Departments Provide Beyond Fighting Fires
A Massachusetts fire department is usually the first responder for medical calls, car crashes, carbon monoxide alarms and hazardous-materials incidents. Away from the emergency line, it also handles a surprising amount of paperwork. Common requests include:
- Smoke and carbon monoxide alarm certificates. State law requires a fire department inspection and a certificate of compliance when a one- or two-family home is sold or transferred. The department sets the appointment process and the fee, so call a few weeks before closing.
- Open burning permits. Brush burning is allowed only during the state's burn season, which runs from January 15 to May 1, and only with a permit from your local fire department. Permits are often granted day by day, depending on wind and dryness.
- Fireworks. Consumer fireworks are illegal in Massachusetts. Public displays need a licensed operator and permits from the local fire chief and the State Fire Marshal.
- Equipment and installation permits. Oil burner and tank work, fire alarm and sprinkler installations, and storage of flammable materials typically need fire department sign-off.
- Fire safety education. Many departments teach the state-backed S.A.F.E. program in schools and Senior SAFE for older adults. Ask whether yours offers home safety visits too.
- Incident reports. Property owners and insurers can request reports through the department's records officer under the state public records law. Some details may be withheld.
Finding and Contacting the Right Station in Massachusetts
For a fire, medical emergency or gas leak, call 911. The statewide 911 system is overseen by the State 911 Department, and text-to-911 is also available, though a voice call is preferred whenever you can speak. Never use a station's regular number in an emergency.
For everything else, start with the department's non-emergency line. Large cities usually list a headquarters or fire prevention office for permits, while individual stations handle quick questions. In small towns, the chief's office may sit inside the same building as the engines and keep limited hours.
Call ahead and ask three things: which office handles your request, what hours it keeps, and how it accepts payment. Some offices still prefer a check and do not take cards at the counter. Bring photo ID and proof of address. For a smoke alarm inspection, have the property address and closing date ready. For a burn permit, know the exact spot on your property where you plan to burn.
Use the listings as starting points, then confirm details with the department itself. Phone numbers and addresses can change when a town consolidates or relocates a station. If a station has moved, the town's website or the department's recorded message will usually say so.
Thinking about a career? Hiring for career firefighters in many Massachusetts communities runs through the state civil service system, and recruits train at the Massachusetts Firefighting Academy. Call and on-call positions are usually filled locally. Start by asking your own town's fire chief's office what openings exist.
Fire departments across Massachusetts range from large career departments in major cities to volunteer departments serving small rural communities, all operating under state fire codes and local ordinances to protect residents from fire and emergency hazards.
Fire Departments locations are available in 352 cities across Massachusetts. They are spread across 15 counties.
Cities with the highest concentration include Boston, Barnstable, Worcester, which have multiple fire stations strategically located to maintain rapid response times for their dense populations.
Residents of Massachusetts should know your local fire department's non-emergency phone number so you can request burn permits, safety inspections, and community programs without tying up the 911 emergency line.
Residents of Massachusetts planning any outdoor burning should contact their local fire department for open burning regulations and permit requirements, which can vary significantly by county and season due to drought conditions and fire danger ratings.
Browse Fire Departments by county across Massachusetts to find the nearest location.
Choosing the Right Massachusetts Fire Office for Your Request
Massachusetts fire stations differ more than most people expect. A Springfield resident may walk to Station 10 on Main Street, while a Mashpee homeowner deals with a department built for a population that grows sharply in summer. Knowing what kind of department you have makes every call easier.
Before heading out, decide what you need. Permits and inspections usually run through a prevention officer or the chief's office, not the engine crew. Records requests go to a records officer. Education programs are often arranged by a public education officer or a captain. Sending your request to the right person gets a faster answer.
Our listings include career stations such as Plymouth Station 3 at 12 Pinehills Drive (508-830-4213), Waltham's Engine 3 Station at 67 Willow Street (781-314-3710) and Chelmsford's Engine 4 at 115 Riverneck Road (978-250-5265). Plymouth is one of the largest municipalities in the state by area, which is why it operates stations well away from its historic waterfront.