Medicaid Office in Mississippi

Medicaid in Mississippi is run by one state agency, the Mississippi Division of Medicaid, which sits within the Office of the Governor. People with low income, a disability, or a child or pregnancy to care for can apply for coverage through regional offices spread across the state. Our directory lists 31 of those offices, from the Gulf Coast to the Delta to the northern hills. This page explains who runs them, who qualifies, how the regions differ, and what to do before you leave home.

The Mississippi Division of Medicaid and Its Regional Offices

The Division of Medicaid, known as DOM, administers the program under Mississippi law and federal rules set by the Centers for Medicare and Medicaid Services. The agency reports to the Governor rather than to the state health department, which surprises many applicants who assume the two are the same. The state began its program in 1970, later than most states. Today the system combines a central office in Jackson, regional eligibility offices, and an online application portal.

A regional office is where an eligibility worker reviews your application, asks for missing paperwork, and sends the decision. It is not a clinic, and it does not pay doctors. Claims from hospitals, pharmacies, and physicians go to DOM or to the coordinated care organization that manages your plan. Many Mississippians are enrolled in MississippiCAN, the state's managed care program, while others stay in traditional fee-for-service Medicaid. Your approval letter and member materials explain which one applies to you.

Other benefits are handled elsewhere. The Mississippi Department of Human Services runs SNAP and TANF, and the Social Security Administration decides Supplemental Security Income claims. You may need a separate office for each, even when they are in the same town.

Who Can Qualify for Medicaid in Mississippi

Medicaid here is built around categories, not just income. You generally have to fit a group the state covers, then meet the income limit for that group. The main groups are children, pregnant women, parents and caretaker relatives with very low incomes, people age 65 and older, and people who are blind or disabled.

Children can also qualify through the Children's Health Insurance Program, which covers families earning too much for standard Medicaid but not enough for private coverage. Pregnancy coverage matters in a state where Medicaid pays for a large share of births. Older adults and people with disabilities may qualify for help with Medicare premiums through the Medicare Savings Programs, and some can receive long-term care at home or in a nursing facility.

Mississippi has not expanded Medicaid to cover all low-income adults under the Affordable Care Act. A healthy adult without children, or a parent with income just above the very low limit, often does not qualify. If that describes you, ask the office about the federal Health Insurance Marketplace. Income limits change each year with the federal poverty level, so confirm current numbers with the office rather than relying on an old figure.

Jackson, the Delta, and the Gulf Coast: How Offices Differ Across Mississippi

Mississippi is a largely rural state, and the distance to an office shapes how people use it. Outside Jackson and Pascagoula, each city in our database has a single office. That makes the nearest town your starting point, and it makes a phone call worth the few minutes it takes.

Jackson and Hinds County

The capital has the most listings. The Jackson MS Medicaid Office is at 5360 Interstate 55 North Frontage Road, and the listed phone number is 601-978-2399. Jackson has three listings in total, all in Hinds County. Because the metro area is large, call ahead to confirm which location handles your case. If you rely on public transit, plan the trip in advance or try applying online first.

The Mississippi Delta

The Delta counties have some of the highest poverty rates in the state, and Medicaid enrollment is correspondingly high. The Clarksdale Mississippi Medicaid Office, at 528 South Choctaw Street (662-627-1493), serves Coahoma County. In Bolivar County, the Cleveland Mississippi Medicaid Office is at 211 North Chrisman Avenue (662-843-7753). The Greenville Mississippi Medicaid Office is at 585 Tennessee Gas Road (662-332-9370), and the Greenwood Mississippi Medicaid Office is at 805 West Park Avenue (662-455-1053). Distances between Delta towns are long and public transportation is thin, so a phone call can save a wasted trip.

The Gulf Coast and Pearl River Area

Do not confuse the city of Jackson with Jackson County, which sits on the Gulf Coast and has two listings. The Pascagoula MS Medicaid Office is at 4119 Amonett Street (228-762-9592). Next door in Harrison County, the Gulfport Mississippi Medicaid Office is at 12231 Bernard Parkway (228-863-3328). Farther west, the Picayune Mississippi Medicaid Office is at 1845 Cooper Road (601-798-0831). If a storm or layoff has changed your income or address, report that change promptly.

North Mississippi and the Pine Belt

In the northeast, the Columbus Mississippi Medicaid Office at 603 Leigh Drive (662-329-2190) serves Lowndes County, and the Corinth Mississippi Medicaid Office at 2619 South Harper Road (662-286-8091) serves Alcorn County. In the south, the Hattiesburg Mississippi Medicaid Office is at 132 Mayfair Road (601-264-5386), and the Brookhaven Mississippi Medicaid Office is at 1372 Johnny Johnson Dr (601-835-2020). The Meridian Mississippi Medicaid Office is at 3848 Old Highway 45 North (601-483-9944).

Before You Go: Documents and Timing for Mississippi Medicaid Offices

You do not always need an in-person visit. Mississippi accepts applications online, by mail, and through the regional offices, so choose the route that fits your situation. Visit in person if you need help with forms, have a complicated household, or want to hand over original documents.

Bring the following for everyone in the household who is applying:

• Photo ID or another proof of identity
• Social Security numbers, or proof that you applied for them
• Proof of Mississippi residency, such as a lease or utility bill
• Recent pay stubs, benefit letters, or other proof of income
• Proof of citizenship or lawful immigration status
• For applicants who are 65 or older, blind, or disabled: bank statements, vehicle and property information, and insurance policies
• Any health insurance or Medicare cards you already have

Federal rules give the state up to 45 days to decide most applications, and up to 90 days when a disability determination is needed. Answer any request for information quickly, because missed deadlines are a common reason for denial. Write down the date of your visit and the name of the worker you spoke with. If you are denied, the notice explains how to request a fair hearing and how long you have to ask for one.

After approval, most groups must renew coverage on a regular schedule, and the state mails a renewal notice. Report changes such as a new job, a move, or a new baby. Missing a renewal can end coverage even when you still qualify.

If the office takes walk-ins, early in the week and away from lunch hours is usually quieter. Call first to confirm hours, because our listings cannot guarantee a schedule.

Medicaid in Mississippi is administered by the state health and human services agency, providing health coverage for eligible low-income residents through a combination of fee-for-service and managed care delivery systems tailored to the state's population needs.

Medicaid Office locations are available in 28 cities across Mississippi. They are spread across 28 counties.

Cities with the highest concentration include Jackson, Pascagoula, Corinth, which have the largest Medicaid caseloads in the state and dedicated eligibility offices to serve high-need urban populations.

Residents of Mississippi can apply for Medicaid online through the state's health benefits portal or health exchange, by calling the Medicaid agency's toll-free number, or by visiting a local eligibility office with the required documentation.

Residents of Mississippi who currently receive Medicaid should complete their annual renewal on time to avoid a gap in coverage. Most states send renewal notices by mail and email, and online renewal is typically the fastest method to maintain uninterrupted healthcare coverage.

Browse Medicaid Office by county across Mississippi to find the nearest location.

Applying for Medicaid in Mississippi: Practical Next Steps

Start by deciding whether you can apply without a visit. If you have internet access and your documents on hand, the online portal is usually the fastest route. If not, choose the nearest office from our listings and call first. A phone call lets you confirm the address, ask about walk-in hours, and find out whether you need an appointment.

Smaller towns on our list have their own offices, which helps people who cannot travel to a regional hub. Examples include the Hazlehurst Mississippi Medicaid Office at 133 West Gallatin Street (601-894-3456), the Natchez Mississippi Medicaid Office at 116 South Canal Street (601-445-4971), and the Senatobia Mississippi Medicaid Office at 2776 Highway 51 South (662-562-0147). Staff in these offices often know local clinics and hospitals, so ask them which providers near you accept Medicaid.

Once you are approved, read the letter closely. It tells you whether you are in MississippiCAN or fee-for-service, and it explains how to choose or change a health plan if that option applies. Keep your member information with your other important papers, and tell the office about any change in address or phone number so notices reach you.

Mississippi Medicaid Office Questions Answered