Utah runs Medicaid at the state level, not county by county, and that shapes how every Medicaid office in Utah works. The Utah Department of Health and Human Services (DHHS) was formed in 2022 when the former Department of Health and Department of Human Services merged. It oversees the program's rules, provider payments and health plan contracts. Our directory lists four local offices, in Beaver, Ogden, Roosevelt and Salt Lake City, where people can ask questions, hand in paperwork or get help with an application.
This page explains how the system fits together, how the Wasatch Front differs from rural Utah, and what to bring so you only make one trip. Hours and services can change, so call the office before you drive, especially in smaller communities where staffing is thinner.
How Utah Medicaid Is Organized Under the Department of Health and Human Services
Within DHHS, the Division of Integrated Healthcare administers Medicaid and the Children's Health Insurance Program (CHIP). Federal law sets the broad framework, and the federal government pays a share of the cost. Utah decides much of the detail through its state plan, its own statutes (the health provisions now sit in Title 26B of the Utah Code) and waivers approved by the Centers for Medicare & Medicaid Services.
Counties do not decide who qualifies. A county or multi-county health department may run immunization clinics, WIC and other public health services, but it does not approve Medicaid applications. That is why the same rules apply in Salt Lake County and in sparsely populated Beaver County, even though a visit to the office can feel very different.
Most Medicaid members along the Wasatch Front receive care through managed care plans, often called accountable care organizations. Members in those counties typically choose a plan, then see doctors in that plan's network. In some rural areas plan choices are fewer, and some members use the traditional fee-for-service program, where Medicaid pays any enrolled provider directly. Your approval notice and your member card tell you which route applies to you.
Medicaid Offices Across Utah: Salt Lake City, Ogden, Roosevelt and Beaver
The four offices in our database cover very different parts of the state, so it helps to know what to expect at each one.
Salt Lake City, Salt Lake County
The Salt Lake City Utah Medicaid Office is at 515 East 100 South in Salt Lake City, phone 801-536-8798. Salt Lake County is the most populous county in Utah, and downtown has the state's strongest public transit, including TRAX light rail and UTA buses. Check current routes before you go if you do not have a car. Expect heavier foot traffic and larger caseloads here than anywhere else in the state.
Ogden, Weber County
The Ogden Utah Medicaid Office is at 2540 Washington Boulevard, phone 801-626-3100. It serves Weber County, roughly 35 miles north of Salt Lake City, where Ogden sits beside suburban cities such as Roy and Riverdale. Families who work shifts or commute along I-15 often find a local office saves a long drive to the capital.
Roosevelt, Duchesne County
The Roosevelt Utah Medicaid Office is at 30 West 425 South, phone 435-722-6500. Roosevelt is the largest city in Duchesne County and a hub for the Uintah Basin, where towns such as Duchesne, Myton and Tabiona are spread far apart. The Uintah and Ouray Reservation of the Ute Indian Tribe is also in this part of Utah. Enrolled tribal members can receive care through Indian Health Service and tribal facilities, and federal rules give American Indians and Alaska Natives certain Medicaid protections, including exemptions from some cost sharing.
Beaver, Beaver County
The Beaver Utah Medicaid Office is at 1109 North 100 West, phone 435-438-7162. Beaver sits along I-15 in southwestern Utah, and Beaver County has a small population spread over communities such as Milford and Minersville. In a county like this, a phone call is often the best first step, because staff can tell you what can be handled by phone or mail and what needs a visit.
Utah Medicaid Eligibility: Expansion, Income Limits and Special Categories
Utah voters approved Proposition 3 in November 2018, and Medicaid expansion reached full effect in 2020. Under expansion, adults aged 19 to 64 with household income up to 138 percent of the federal poverty level can qualify, even without children at home. Before expansion, childless adults had very limited options.
Other groups follow their own rules. Children and pregnant women qualify at higher income levels than adults, and CHIP covers children in families whose income is too high for standard Medicaid. People aged 65 or older, and people who are blind or have a disability, are reviewed under separate categories. For them, savings and other resources may count as well as income. Medicaid also pays for long-term nursing facility care and some home and community-based services for people who meet both medical and financial tests.
Applicants must live in Utah and must be U.S. citizens or have an eligible immigration status. Staff verify identity, residency, income and status, which is why documents matter. Dollar limits depend on household size and are updated every year, so ask the office or read your notice rather than relying on an old figure. Medicare Savings Programs, which help some low-income Medicare beneficiaries with premiums, are also handled through Medicaid. Ask about them if you are 65 or older and on a tight budget.
What to Bring to a Utah Medicaid Office and When to Go
Arriving with the right papers is the single biggest time saver. A typical visit goes faster if you bring the following:
- A photo ID, such as a Utah driver license or state ID card
- Social Security numbers for each person applying
- Proof of your Utah address, such as a lease or a recent utility bill
- Recent pay stubs, self-employment records, or award letters for Social Security, unemployment or other benefits
- Immigration documents for any non-citizen family member applying
- Current health insurance cards, if anyone in the household has other coverage
- Recent bank statements, if you are applying as a senior or a person with a disability
- Any letter from Medicaid that shows your case number
Go early in the day so staff have time to finish your paperwork before closing. Bring copies when you can, and ask for a receipt or written confirmation of anything you hand in. If you need an interpreter or an accommodation for a disability, say so when you call. Language assistance is available at no cost to you.
Applying From Home, Renewing Coverage and Keeping Your Address Current
A visit is not required. Utah accepts Medicaid applications online, by phone and on paper, and you can send documents without going in. Coverage must be renewed on a schedule, and after the pandemic-era continuous coverage rules ended in 2023, members have to respond to renewal notices again. The most common reason people lose coverage is a notice mailed to an old address. If you move, update your contact information right away, whether you do it by phone or at the Ogden, Roosevelt, Beaver or Salt Lake City office.
Medicaid in Utah is administered by the state health and human services agency, providing health coverage for eligible low-income residents through a combination of fee-for-service and managed care delivery systems tailored to the state's population needs.
Medicaid Office locations are available in 4 cities across Utah. They are spread across 4 counties.
Cities with the highest concentration include Beaver, Salt Lake, Ogden, which have the largest Medicaid caseloads in the state and dedicated eligibility offices to serve high-need urban populations.
Residents of Utah can apply for Medicaid online through the state's health benefits portal or health exchange, by calling the Medicaid agency's toll-free number, or by visiting a local eligibility office with the required documentation.
Beaver Utah Medicaid Office
Ogden Utah Medicaid Office
Roosevelt Utah Medicaid Office
Salt Lake City Utah Medicaid Office
Residents of Utah who currently receive Medicaid should complete their annual renewal on time to avoid a gap in coverage. Most states send renewal notices by mail and email, and online renewal is typically the fastest method to maintain uninterrupted healthcare coverage.
Browse Medicaid Office by county across Utah to find the nearest location.
Planning Around Utah's Distances and Seasons
Utah's Medicaid offices sit far apart, and the gap between the Wasatch Front and the rest of the state is real. A resident of Salt Lake City or Ogden can often reach an office by bus or a short drive. Someone in the Uintah Basin may travel from Duchesne, Myton or Tabiona to Roosevelt, and a household in Milford or Minersville may head to Beaver. Mountain passes and winter storms can slow or close roads, so build in extra time between November and March.
Rural offices often have fewer staff, which can mean shorter hours or longer waits at busy times. Phone ahead, ask what documents your situation requires, and confirm the address. Many Utah towns use the grid numbering system, so an address such as 425 South or 100 West measures blocks from a central point instead of naming a street.
The Beaver County and Duchesne County pages show the local listings. The notice you received from DHHS always takes priority over general advice. Keep a folder with your case number, recent notices and copies of anything you submit, since it makes every later call faster.