Public Works in Boston, Massachusetts

Public works departments manage essential city infrastructure including streets, sidewalks, drainage systems, and public facilities to keep the community safe and functional for residents and businesses. There are 2 Public Works locations in Salem, Massachusetts.

Residents of Salem can report infrastructure issues such as potholes, broken streetlights, clogged storm drains, and damaged sidewalks to the public works department through the city's online service request portal, by phone, or in person at the department office.

Residents and contractors in Salem who need to perform any work within the public right-of-way, including driveway approach installation, utility tie-ins, or sidewalk repairs, must obtain a permit from the public works department before beginning work. Providing accurate project plans and a valid contractor license when applying for permits speeds up the review and approval process.

You may also find Public Works locations in nearby cities including Burlington, Wakefield, Dedham.