When visiting your local utility office to start service, transfer an account, or resolve a billing issue, bring a government-issued photo ID, your Social Security number, and any relevant account numbers or billing statements. Charleston Utilities Department is located at Adkins Drive, Charleston, IL. Most utility offices handle walk-in customers during regular business hours, but calling ahead can help you avoid wait times.
Charleston Utilities Department Contact Information
Address, Phone Number, and Hours for an Utilities in Charleston, Illinois.
About Charleston Utilities Department
The Charleston Utilities Department, located in Charleston, IL, is an utility company that provides public services for Charleston residents. In Coles County, Utility Companies provide electricity, natural gas, water, and sewer services. Charleston residents can contact the Utility Company to learn about services, start or stop Utility services, or for billing and payment information.
- Starting, stopping, or transferring utility service at Charleston Utilities Department
- Monthly billing, payment options, and budget billing plans
- Reporting power outages, water main breaks, or gas line concerns
- Low-income assistance programs and disconnection prevention resources