Municipal utility departments throughout Puerto Rico provide electricity, water, sewer, and related services to millions of residents and businesses. Utility governance in Puerto Rico is shaped by the state's public utility commission, which regulates investor-owned utilities, while municipally owned systems operate under local authority.
Puerto Rico residents should contact their local utility provider directly for account setup, billing questions, and outage reporting. State-level utility assistance programs may also be available through the state's health and human services agency.
Puerto Rico residents who need help paying utility bills may qualify for the Low Income Home Energy Assistance Program (LIHEAP), administered through the state's community services offices. Contact your local utility provider to inquire about budget billing, shut-off protection, and additional assistance programs available in your area.