When visiting your local utility office to start service, transfer an account, or resolve a billing issue, bring a government-issued photo ID, your Social Security number, and any relevant account numbers or billing statements. ERCOT is located at 7620 Metro Center Drive, Austin, TX. Most utility offices handle walk-in customers during regular business hours, but calling ahead can help you avoid wait times.
ERCOT Contact Information
Address, Phone Number, and Hours for an Utilities in Austin, Texas.
| Name | ERCOT |
| Address | 7620 Metro Center Drive, Austin TX 78744 Map |
| Phone | (512) 225-7000 |
| Website | |
| Hours |
Map of ERCOT
Utilities in near by County
Utilities near Austin
About ERCOT
The ERCOT, located in Austin, TX, is an utility company that provides public services for Austin residents. In Travis County, Utility Companies provide electricity, natural gas, water, and sewer services. Austin residents can contact the Utility Company to learn about services, start or stop Utility services, or for billing and payment information.
- Starting, stopping, or transferring utility service at ERCOT
- Monthly billing, payment options, and budget billing plans
- Reporting power outages, water main breaks, or gas line concerns
- Low-income assistance programs and disconnection prevention resources