Municipal utility departments throughout West Virginia provide electricity, water, sewer, and related services to millions of residents and businesses. Utility governance in West Virginia is shaped by the state's public utility commission, which regulates investor-owned utilities, while municipally owned systems operate under local authority.
Utilities locations are available in 61 cities across West Virginia. They are spread across 36 counties.
Cities with the highest concentration of utility offices include Charleston, Huntington, Jane Lew, reflecting their larger populations and service area demands.
West Virginia residents should contact their local utility provider directly for account setup, billing questions, and outage reporting. State-level utility assistance programs may also be available through the state's health and human services agency.
Utilities by Counties
West Virginia residents who need help paying utility bills may qualify for the Low Income Home Energy Assistance Program (LIHEAP), administered through the state's community services offices. Contact your local utility provider to inquire about budget billing, shut-off protection, and additional assistance programs available in your area.
Browse Utilities by county across West Virginia to find your local utility department's contact information and service office locations.