When visiting the water department to start or transfer service, bring a government-issued photo ID, your Social Security number, and documentation of your new address such as a lease or closing documents. Charleston City Water Department is located at 520 Jackson Avenue, Charleston, IL. Most departments handle walk-in customers during regular business hours, though calling ahead can reduce wait times during peak periods at the beginning and end of each month.
Charleston City Water Department Contact Information
Address, Phone Number, and Hours for an Water Departments in Charleston, Illinois.
| Name | Charleston City Water Department |
| Address | 520 Jackson Avenue, Charleston IL 61920 Map |
| Phone | (217) 345-8430 |
| Website | |
| Hours |
Map of Charleston City Water Department
Water Departments near Charleston
About Charleston City Water Department
The Charleston City Water Department, located in Charleston, IL, is an utility company that operates the public water system. The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in Coles County. Charleston residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.
- Starting, stopping, or transferring water service through Charleston City Water Department
- Billing disputes, high-usage alerts, and meter accuracy concerns
- Reporting water main breaks, service outages, or water quality issues
- Annual Consumer Confidence Report access and drinking water quality testing results