When visiting the water department to start or transfer service, bring a government-issued photo ID, your Social Security number, and documentation of your new address such as a lease or closing documents. Stephenson County Water Department is located at 1620 South Galena Avenue, Freeport, IL. Most departments handle walk-in customers during regular business hours, though calling ahead can reduce wait times during peak periods at the beginning and end of each month.
Stephenson County Water Department Contact Information
Address, Phone Number, and Hours for an Water Departments in Freeport, Illinois.
| Name | Stephenson County Water Department |
| Address | 1620 South Galena Avenue, Freeport IL 61032 Map |
| Phone | (815) 235-2161 |
| Website | |
| Hours |
Map of Stephenson County Water Department
About Stephenson County Water Department
The Stephenson County Water Department, located in Freeport, IL, is an utility company that operates the public water system. The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in Stephenson County. Freeport residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.
- Starting, stopping, or transferring water service through Stephenson County Water Department
- Billing disputes, high-usage alerts, and meter accuracy concerns
- Reporting water main breaks, service outages, or water quality issues
- Annual Consumer Confidence Report access and drinking water quality testing results