When visiting the water department to start or transfer service, bring a government-issued photo ID, your Social Security number, and documentation of your new address such as a lease or closing documents. Boston Water Department is located at 980 Harrison Avenue, Boston, MA. Most departments handle walk-in customers during regular business hours, though calling ahead can reduce wait times during peak periods at the beginning and end of each month.
Boston Water Department Contact Information
Address, Phone Number, and Hours for an Water Departments in Boston, Massachusetts.
| Name | Boston Water Department |
| Address | 980 Harrison Avenue, Boston MA 02119 Map |
| Phone | (617) 427-2406 |
| Website | |
| Hours |
Map of Boston Water Department
About Boston Water Department
The Boston Water Department, located in Boston, MA, is an utility company that operates the public water system. The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in Suffolk County. Boston residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.
- Starting, stopping, or transferring water service through Boston Water Department
- Billing disputes, high-usage alerts, and meter accuracy concerns
- Reporting water main breaks, service outages, or water quality issues
- Annual Consumer Confidence Report access and drinking water quality testing results