When visiting the water department to start or transfer service, bring a government-issued photo ID, your Social Security number, and documentation of your new address such as a lease or closing documents. Franklin Water Department is located at 25-45 Public Works Way, Franklin, MA. Most departments handle walk-in customers during regular business hours, though calling ahead can reduce wait times during peak periods at the beginning and end of each month.
Franklin Water Department Contact Information
Address, Phone Number, and Hours for an Water Departments in Franklin, Massachusetts.
| Name | Franklin Water Department |
| Address | 25-45 Public Works Way, Franklin MA 02038 Map |
| Phone | (508) 520-4915 |
| Website | |
| Hours |
Map of Franklin Water Department
About Franklin Water Department
The Franklin Water Department, located in Franklin, MA, is an utility company that operates the public water system. The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in Norfolk County. Franklin residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.
- Starting, stopping, or transferring water service through Franklin Water Department
- Billing disputes, high-usage alerts, and meter accuracy concerns
- Reporting water main breaks, service outages, or water quality issues
- Annual Consumer Confidence Report access and drinking water quality testing results