When visiting the water department to start or transfer service, bring a government-issued photo ID, your Social Security number, and documentation of your new address such as a lease or closing documents. Massena Water Treatment is located at 357 Pontoon Bridge Road, Massena, NY. Most departments handle walk-in customers during regular business hours, though calling ahead can reduce wait times during peak periods at the beginning and end of each month.
Massena Water Treatment Contact Information
Address, Phone Number, and Hours for an Water Departments in Massena, New York.
| Name | Massena Water Treatment |
| Address | 357 Pontoon Bridge Road, Massena NY 13662 Map |
| Phone | (315) 769-3060 |
| Website | |
| Hours |
Map of Massena Water Treatment
About Massena Water Treatment
The Massena Water Treatment, located in Massena, NY, is an utility company that operates the public water system. The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in St. Lawrence County. Massena residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.
- Starting, stopping, or transferring water service through Massena Water Treatment
- Billing disputes, high-usage alerts, and meter accuracy concerns
- Reporting water main breaks, service outages, or water quality issues
- Annual Consumer Confidence Report access and drinking water quality testing results