When visiting the water department to start or transfer service, bring a government-issued photo ID, your Social Security number, and documentation of your new address such as a lease or closing documents. Albany Water Department is located at 35 Erie Boulevard, Menands, NY. Most departments handle walk-in customers during regular business hours, though calling ahead can reduce wait times during peak periods at the beginning and end of each month.
Albany Water Department Contact Information
Address, Phone Number, and Hours for an Water Departments in Menands, New York.
| Name | Albany Water Department |
| Address | 35 Erie Boulevard, Menands NY 12204 Map |
| Phone | (518) 434-5300 |
| Website | |
| Hours |
Map of Albany Water Department
About Albany Water Department
The Albany Water Department, located in Menands, NY, is an utility company that operates the public water system. The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in Albany County. Menands residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.
- Starting, stopping, or transferring water service through Albany Water Department
- Billing disputes, high-usage alerts, and meter accuracy concerns
- Reporting water main breaks, service outages, or water quality issues
- Annual Consumer Confidence Report access and drinking water quality testing results