When visiting the water department to start or transfer service, bring a government-issued photo ID, your Social Security number, and documentation of your new address such as a lease or closing documents. Rochester Water Department is located at 10 Felix Street, Rochester, NY. Most departments handle walk-in customers during regular business hours, though calling ahead can reduce wait times during peak periods at the beginning and end of each month.
Rochester Water Department Contact Information
Address, Phone Number, and Hours for an Water Departments in Rochester, New York.
| Name | Rochester Water Department |
| Address | 10 Felix Street, Rochester NY 14608 Map |
| Phone | (585) 428-7509 |
| Website | |
| Hours |
Map of Rochester Water Department
About Rochester Water Department
The Rochester Water Department, located in Rochester, NY, is an utility company that operates the public water system. The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in Monroe County. Rochester residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.
- Starting, stopping, or transferring water service through Rochester Water Department
- Billing disputes, high-usage alerts, and meter accuracy concerns
- Reporting water main breaks, service outages, or water quality issues
- Annual Consumer Confidence Report access and drinking water quality testing results