When visiting the water department to start or transfer service, bring a government-issued photo ID, your Social Security number, and documentation of your new address such as a lease or closing documents. Illinois Water Department is located at 1 Natural Resources Way, Springfield, IL. Most departments handle walk-in customers during regular business hours, though calling ahead can reduce wait times during peak periods at the beginning and end of each month.
Illinois Water Department Contact Information
Address, Phone Number, and Hours for an Water Departments in Springfield, Texas.
| Name | Illinois Water Department |
| Address | 1 Natural Resources Way, Springfield IL 62702 Map |
| Phone | (217) 782-3488 |
| Website | |
| Hours |
Map of Illinois Water Department
About Illinois Water Department
The Illinois Water Department, located in Springfield, IL, is an utility company that operates the public water system. The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in Sangamon County. Springfield residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.
- Starting, stopping, or transferring water service through Illinois Water Department
- Billing disputes, high-usage alerts, and meter accuracy concerns
- Reporting water main breaks, service outages, or water quality issues
- Annual Consumer Confidence Report access and drinking water quality testing results