When visiting the water department to start or transfer service, bring a government-issued photo ID, your Social Security number, and documentation of your new address such as a lease or closing documents. Waco City Water Department is located at 425 Franklin Avenue, Waco, TX. Most departments handle walk-in customers during regular business hours, though calling ahead can reduce wait times during peak periods at the beginning and end of each month.
Waco City Water Department Contact Information
Address, Phone Number, and Hours for an Water Departments in Waco, Texas.
| Name | Waco City Water Department |
| Address | 425 Franklin Avenue, Waco TX 76701 Map |
| Phone | (254) 299-2489 |
| Website | |
| Hours |
Map of Waco City Water Department
About Waco City Water Department
The Waco City Water Department, located in Waco, TX, is an utility company that operates the public water system. The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in McLennan County. Waco residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.
- Starting, stopping, or transferring water service through Waco City Water Department
- Billing disputes, high-usage alerts, and meter accuracy concerns
- Reporting water main breaks, service outages, or water quality issues
- Annual Consumer Confidence Report access and drinking water quality testing results