When contacting a public service commission office about a utility complaint or inquiry, have your utility account number, billing statement copies, and documentation of previous contacts with the utility company ready. Lumberton Public Service Department is located at 500 North Cedar Street, Lumberton, NC. Commission consumer assistance staff can explain your rights as a utility customer and guide you through the complaint resolution process.
Lumberton Public Service Department Contact Information
Address, Phone Number, and Hours for an Public Service Commission in Lumberton, North Carolina.
| Name | Lumberton Public Service Department |
| Address | 500 North Cedar Street, Lumberton NC 28358 Map |
| Phone | (910) 671-1572 |
| Website | |
| Hours |
Map of Lumberton Public Service Department
About Lumberton Public Service Department
The Lumberton Public Service Department, located in Lumberton, NC, is an office of the North Carolina state agency responsible for regulating public utility rates and services. The Public Service Commission (PSC), also called a Public Utility Commission, Utility Regulatory Commission, or Public Corporation Commission, regulates utilities in Robeson County. The PSC regulates services with limited competition or where market conditions require regulations to address the public interest and social concerns. The Public Service Commission ensures that consumers receive safe, reasonably priced, and reliable service from utility companies, including electricity, water, natural gas, sewer, and telecommunications.
- Filing a consumer complaint against an electric, gas, water, or telecom utility at Lumberton Public Service Department
- Pending rate cases and proposed utility rate increases affecting your service area
- Low-income energy assistance and utility disconnection protection programs
- Regulated utility tariffs, service quality standards, and consumer rights