Henry County Public Service Commission in Martinsville, Virginia

When contacting a public service commission office about a utility complaint or inquiry, have your utility account number, billing statement copies, and documentation of previous contacts with the utility company ready. Henry County Public Service Commission is located at 3300 Kings Mountain Road, Martinsville, VA. Commission consumer assistance staff can explain your rights as a utility customer and guide you through the complaint resolution process.

About Henry County Public Service Commission

The Henry County Public Service Commission, located in Martinsville, VA, is an office of the Virginia state agency responsible for regulating public utility rates and services. The Public Service Commission (PSC), also called a Public Utility Commission, Utility Regulatory Commission, or Public Corporation Commission, regulates utilities in Henry County. The PSC regulates services with limited competition or where market conditions require regulations to address the public interest and social concerns. The Public Service Commission ensures that consumers receive safe, reasonably priced, and reliable service from utility companies, including electricity, water, natural gas, sewer, and telecommunications.

• Filing a consumer complaint against an electric, gas, water, or telecom utility at Henry County Public Service Commission
• Pending rate cases and proposed utility rate increases affecting your service area
• Low-income energy assistance and utility disconnection protection programs
• Regulated utility tariffs, service quality standards, and consumer rights