Municipal utility departments serve residents and businesses of Massena with essential services including water, sewer, electricity, and in some cases natural gas or solid waste collection. There are 2 Utilities locations in Massena, New York.

If you are moving to or within Massena, you will need to contact the local utility department to establish service at your new address. In many cities, separate departments or providers handle electric, water, and gas service — confirm which agencies serve your specific address before scheduling service start dates.

List of Massena City, New York Utilities

New York Power Authority

View Details Call Now (315) 764-0226

New York Power Authority

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Massena Electric Department

View Details Call Now (315) 764-0253

Massena Electric Department

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Residents of Massena can typically manage utility accounts — including bill payment, service requests, and outage reporting — through the utility's website or mobile app. If you need to speak with someone in person, bring a valid photo ID and your account number to your utility's customer service office during business hours.

You may also find Utilities locations in nearby cities including Massena.