When visiting your local utility office to start service, transfer an account, or resolve a billing issue, bring a government-issued photo ID, your Social Security number, and any relevant account numbers or billing statements. Duke Energy is located at 411 Fayetteville Street, Raleigh, NC. Most utility offices handle walk-in customers during regular business hours, but calling ahead can help you avoid wait times.
Duke Energy Contact Information
Address, Phone Number, and Hours for an Utilities in Raleigh, North Carolina.
About Duke Energy
The Duke Energy, located in Raleigh, NC, is an utility company that provides public services for Raleigh residents. In Wake County, Utility Companies provide electricity, natural gas, water, and sewer services. Raleigh residents can contact the Utility Company to learn about services, start or stop Utility services, or for billing and payment information.
- Starting, stopping, or transferring utility service at Duke Energy
- Monthly billing, payment options, and budget billing plans
- Reporting power outages, water main breaks, or gas line concerns
- Low-income assistance programs and disconnection prevention resources