When visiting the water department to start or transfer service, bring a government-issued photo ID, your Social Security number, and documentation of your new address such as a lease or closing documents. Henrico County Water Department is located at 8600 Dixon Powers Drive, Richmond, VA. Most departments handle walk-in customers during regular business hours, though calling ahead can reduce wait times during peak periods at the beginning and end of each month.
Henrico County Water Department Contact Information
Address, Phone Number, and Hours for an Water Departments in Henrico County, Virginia.
| Name | Henrico County Water Department |
| Address | 8600 Dixon Powers Drive, Richmond VA 23228 Map |
| Phone | (804) 501-5175 |
| Website | |
| Hours |
Map of Henrico County Water Department
Water Departments in near by County
About Henrico County Water Department
The Henrico County Water Department, located in Richmond, VA, is an utility company that operates the public water system. The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in Richmond. Richmond residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.
- Starting, stopping, or transferring water service through Henrico County Water Department
- Billing disputes, high-usage alerts, and meter accuracy concerns
- Reporting water main breaks, service outages, or water quality issues
- Annual Consumer Confidence Report access and drinking water quality testing results