When visiting the water department to start or transfer service, bring a government-issued photo ID, your Social Security number, and documentation of your new address such as a lease or closing documents. Richmond Water Department is located at 400 Jefferson Davis Highway, Richmond, VA. Most departments handle walk-in customers during regular business hours, though calling ahead can reduce wait times during peak periods at the beginning and end of each month.
Richmond Water Department Contact Information
Address, Phone Number, and Hours for an Water Departments in Richmond, Virginia.
| Name | Richmond Water Department |
| Address | 400 Jefferson Davis Highway, Richmond VA 23224 Map |
| Phone | (804) 646-8544 |
| Website | |
| Hours |
Map of Richmond Water Department
Water Departments in near by County
Water Departments near Richmond
About Richmond Water Department
The Richmond Water Department, located in Richmond, VA, is an utility company that operates the public water system. The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in Richmond. Richmond residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.
- Starting, stopping, or transferring water service through Richmond Water Department
- Billing disputes, high-usage alerts, and meter accuracy concerns
- Reporting water main breaks, service outages, or water quality issues
- Annual Consumer Confidence Report access and drinking water quality testing results