When visiting the water department to start or transfer service, bring a government-issued photo ID, your Social Security number, and documentation of your new address such as a lease or closing documents. Virginia State Water Department is located at Ste 206, 203 Governor St, Richmond, VA. Most departments handle walk-in customers during regular business hours, though calling ahead can reduce wait times during peak periods at the beginning and end of each month.
Virginia State Water Department Contact Information
Address, Phone Number, and Hours for an Water Departments in Richmond, Virginia.
| Name | Virginia State Water Department |
| Address | Ste 206, 203 Governor St, Richmond VA 23219 Map |
| Phone | (804) 786-2064 |
| Website | |
| Hours |
Map of Virginia State Water Department
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About Virginia State Water Department
The Virginia State Water Department, located in Richmond, VA, is an utility company that operates the public water system. The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in Richmond. Richmond residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.
- Starting, stopping, or transferring water service through Virginia State Water Department
- Billing disputes, high-usage alerts, and meter accuracy concerns
- Reporting water main breaks, service outages, or water quality issues
- Annual Consumer Confidence Report access and drinking water quality testing results