When visiting the water department to start or transfer service, bring a government-issued photo ID, your Social Security number, and documentation of your new address such as a lease or closing documents. Charles Town Water Department is located at 101 East Washington Street, Charles Town, WV. Most departments handle walk-in customers during regular business hours, though calling ahead can reduce wait times during peak periods at the beginning and end of each month.
Charles Town Water Department Contact Information
Address, Phone Number, and Hours for an Water Departments in Jefferson County, West Virginia.
| Name | Charles Town Water Department |
| Address | 101 East Washington Street, Charles Town WV 25414 Map |
| Phone | (304) 725-2311 |
| Website | |
| Hours |
Map of Charles Town Water Department
About Charles Town Water Department
The Charles Town Water Department, located in Charles Town, WV, is an utility company that operates the public water system. The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in Jefferson County. Charles Town residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.
- Starting, stopping, or transferring water service through Charles Town Water Department
- Billing disputes, high-usage alerts, and meter accuracy concerns
- Reporting water main breaks, service outages, or water quality issues
- Annual Consumer Confidence Report access and drinking water quality testing results