When contacting a public service commission office about a utility complaint or inquiry, have your utility account number, billing statement copies, and documentation of previous contacts with the utility company ready. Charlotte Public Service Commission is located at 600 East 4th Street, Charlotte, NC. Commission consumer assistance staff can explain your rights as a utility customer and guide you through the complaint resolution process.
Charlotte Public Service Commission Contact Information
Address, Phone Number, and Hours for an Public Service Commission in Charlotte, North Carolina.
| Name | Charlotte Public Service Commission |
| Address | 600 East 4th Street, Charlotte NC 28202 Map |
| Phone | (704) 336-7600 |
| Website | |
| Hours |
Map of Charlotte Public Service Commission
Public Service Commission near Charlotte
About Charlotte Public Service Commission
The Charlotte Public Service Commission, located in Charlotte, NC, is an office of the North Carolina state agency responsible for regulating public utility rates and services. The Public Service Commission (PSC), also called a Public Utility Commission, Utility Regulatory Commission, or Public Corporation Commission, regulates utilities in Mecklenburg County. The PSC regulates services with limited competition or where market conditions require regulations to address the public interest and social concerns. The Public Service Commission ensures that consumers receive safe, reasonably priced, and reliable service from utility companies, including electricity, water, natural gas, sewer, and telecommunications.
- Filing a consumer complaint against an electric, gas, water, or telecom utility at Charlotte Public Service Commission
- Pending rate cases and proposed utility rate increases affecting your service area
- Low-income energy assistance and utility disconnection protection programs
- Regulated utility tariffs, service quality standards, and consumer rights