Public Service Commission in Charleston, West Virginia

Public service commission offices regulate utility companies and serve as a resource for consumers who need to resolve billing disputes, file complaints, or participate in proceedings affecting their electric, gas, water, or telecommunications service. There are 3 Public Service Commission locations in Charleston, West Virginia.

Utility customers in Charleston should be aware that their electricity or gas provider's rates and service standards are regulated by the state public service commission, meaning that unresolved disputes can be escalated beyond the utility company to the state regulatory authority.

Residents of Charleston who are filing a complaint with the public service commission should document their issue thoroughly, including account numbers, dates of contact with the utility, and copies of billing statements. The commission's consumer assistance staff can guide you through the formal complaint process and timeline to resolution.

You may also find Public Service Commission locations in nearby cities including Charleston.